Nobody out of reach.

Help for seniors, people with disabilities, and people without a stable phone in Victoria, BC. Our help line is free, and everything we do works from any phone.

Reachable makes help reachable. We run a free help line anyone can call from any phone, give people without a stable phone a permanent number that follows them, help seniors and people with disabilities claim the benefits they already qualify for, and build the technology Victoria's smallest nonprofits can't afford.

Reachable is new. Our phone numbers are coming soon. Until then, the forms on this website and our email work.

Four ways we help

  • Reachable Line

    A free help line you can call from any phone, any time. An automated helper answers. It finds businesses and services, reads back hours and addresses slowly, answers common questions about benefits, and can ask a volunteer to call you back.

    About the Reachable Line
  • Reachable Number

    A phone number that is yours to keep. Calls ring whatever phone you have this week, or go to voicemail you can check from any phone. For people without a stable phone. It's $12 a year for a Canadian number, or $5 for a US one — and free if that is out of reach.

    Get a Reachable Number
  • Reachable Benefits

    Find out which benefits you may already qualify for. Then a real person helps you apply. For people with disabilities, seniors, and the people who care for them.

    Find benefits
  • Reachable Tech

    Free websites, donation pages, volunteer sign-up, and paperwork automation for Victoria's smallest nonprofits. Built in 30 days, then handed over so you own it.

    About Reachable Tech

Guides you can read yourself

We write plain-language guides to the money and help people miss most often — the savings plan that pays $1,000 a year to people who cannot save, the tax credit that opens half the system, cheap internet, rent help, dentists, and getting around town.

Every figure is traced to the government page we read, and every guide tells you exactly what to say on the phone and what to do if you are told no.

How we work

Reachable from any phone
Everything we do works from a plain landline or a borrowed phone. This website is extra, not required.
Lived experience leads
Reachable was started by a person with a disability. The people who use our services help shape them.
Nothing on the person we don't need
We ask for as little as possible, and we keep it only as long as we need it.
Boring tools that outlive us
We use simple, well-known tools so the help keeps working even when we are not around.
Free means free
The help line, the benefits help, and our work for small nonprofits cost nothing. A Reachable Number costs $12 a year for a Canadian number, or $5 for a US one, and if that is out of reach we cover it — no proof, no forms. When we say free, we mean free: no fees on top, no upsells, no fine print.

Our vision: A Victoria where nobody is cut off from help by a phone, a website, or a form.

Who is behind Reachable

Reachable is a new nonprofit in Victoria, British Columbia. Its legal name will be Reachable Access Society. Incorporation is in progress, so for now Reachable is a project, not yet a registered society or charity.

Call us

The Reachable Line is free. Call from any phone, any time of day.

Reachable Line (the free help line)

(250) 000-0000

Number coming soon. The real number will be here the day the line opens.

Reachable Number access line (hear your messages, change the phone we ring)

(250) 000-0000

Number coming soon.

Prefer to write? Email hello@reachablesociety.ca. Tell us if you would rather get a phone call back.

In an emergency, call 911. If you are thinking about suicide, call or text 9-8-8 at any time. For other community services, call 211.